🔑 GoHighLevel snapshot · Mortgage Brokers & Loan Officers

More Pre-Approvals, More Closings, and a Database That Works

A done-for-you GoHighLevel system for loan officers and brokers: instant lead follow-up, pre-approval nurture, secure document reminders, realtor referral handling and rate-watch refinance alerts.

Get the Mortgage snapshot →$397one-time · instant delivery
  Opportunities → Pipelines
Opportunities → Pipelines
21workflows, fully written
3pipelines named for mortgage
20custom fields
6mini-course lessons
The problem

Where mortgage businesses lose money

An independent mortgage broker or a producing loan officer at a lender, often with a processor or assistant. Their business runs on pre-approvals for purchase buyers, referrals from realtor partners, and staying in touch with past clients for refinance and repeat business.

  • Online leads shop several lenders and go with whoever calls first
  • Pre-approved buyers go quiet during the home search and pick another lender at offer time
  • Document collection drags on with endless 'did you send it yet?' calls
  • Past clients never hear from you until another lender's refinance offer lands in their mailbox
  • Realtor partner referrals don't get a fast, consistent response that makes the agent look good
The outcome

What this snapshot fixes, automatically

1

Every new lead gets a compliant text and email within seconds

2

Pre-approved buyers get helpful check-ins that keep you in the deal until the offer

3

Borrowers get clear, secure document instructions and a road map to closing

4

Past clients get annual mortgage checkups and rate-watch refinance alerts

5

Realtor referrals get same-day contact and a thank-you, so partners keep sending clients

What's inside

Everything you need to launch mortgage clients

  • 21 mortgage-specific workflows, from speed-to-lead to rate-watch refinance alerts
  • Sales pipeline built for lending: Strategy Call Booked, Application Started, Pre-Approval Issued
  • Loan journey pipeline from processing through underwriting to Closed / Funded
  • Reactivation pipeline for old leads and past clients
  • Pre-Approval Strategy Call calendar with confirmation, 24-hour and 2-hour reminders
  • Lead form with loan purpose, first-time buyer status and referring agent
  • Post-closing feedback form that routes happy clients to Google reviews
  • Referral form and same-day realtor and client referral alerts
  • Annual mortgage checkup workflow on each loan anniversary
  • Spring homebuyer readiness campaign
  • Lending custom fields including Loan Purpose, Current Interest Rate and Referring Agent
  • Copy written to avoid rate promises, with secure-document and equal-housing-aware language
  • 20 pre-filled custom values so the whole system re-brands in minutes
  • 12-step setup guide, 6-lesson install course and agency sales kit
  Automation → Workflows
Automation → Workflows
All 21 workflows install in one click.
  Opportunities → Pipelines
Opportunities → Pipelines
Pipelines named for how mortgage businesses actually sell.
21 automations

The complete mortgage follow-up engine

Every workflow is built, written for the niche and wired to the pipelines. Your client fills in their business details once, and the copy updates everywhere.

01

New Lead → Speed-to-Lead + 7-Day Follow-Up

Texts and emails every new lead instantly, asks buy or refinance, and follows up for 7 days until they book a strategy call.

02

Missed Call → Instant Text-Back

Texts callers back within seconds when you're on another call, so they don't dial the next lender.

03

Customer Replied → Hot Lead Alert

Pings you the moment a lead or borrower replies so you can respond while they're engaged.

04

Appointment Booked → Confirm + Reminders

Confirms strategy calls, tells borrowers what to have handy, and sends reminders.

05

No-Show → Reschedule Recovery

Follows up with leads who miss their strategy call and gets them rebooked.

06

Appointment Completed → Proposal Prep

Thanks the borrower after the call and points them to the secure application and document upload.

07

Proposal Sent → Follow-Up Sequence

Keeps pre-approved buyers engaged during the home search with tips that protect their approval.

08

Deal Won → Welcome + Customer Journey

Congratulates buyers under contract and lays out documents, appraisal, underwriting and closing.

09

Deal Lost → 30/60/90-Day Nurture

Stays in touch with leads who didn't move forward, with a free mortgage review at 90 days.

10

Job Completed → Feedback Request

Congratulates clients on closing and asks how the experience was.

11

Feedback Submitted → Review Ask or Service Recovery

Sends happy clients to your Google review link and routes concerns privately to you.

12

Happy Customer → Referral Request

Asks happy clients to introduce friends and family who are thinking about buying or refinancing.

13

Referral Received → Thank You + Team Alert

Thanks the client or realtor partner for the referral and alerts you to call the new lead the same day.

14

Database Reactivation Campaign

Re-engages old leads and past clients with a free, no-obligation mortgage review.

15

Invoice Sent → Payment Reminders

Sends polite reminders for any outstanding fees, such as appraisal or application fees where applicable.

16

Payment Received → Thank You

Confirms payments with a quick thank-you.

17

Birthday → Gift Offer

Sends past clients a warm birthday note that keeps you top of mind.

18

Stale Deal Alert (7 Days No Movement)

Flags leads and pre-approvals that have sat untouched for a week.

19

Service Due → Rebook Reminder

Invites each client to an annual mortgage checkup on their loan anniversary.

20

Seasonal Promo Campaign

Runs the spring homebuyer readiness campaign for leads and renters.

21

Rate Watch → Refinance Review Alert

Alerts past clients when rates move and offers to run the refinance numbers, with no promises.

Pipelines

Know exactly where every deal stands

Sales Pipeline

New LeadContactedStrategy Call BookedApplication StartedPre-Approval IssuedWonLostLong-Term Nurture

Customer Journey

Loan in ProcessingUnderwritingClosed / FundedFeedback Requested5-Star ReviewedReferral Partner

Reactivation

Campaign SentReplied - InterestedBookedNot Interested
Who it's for

Built for agencies serving mortgage

  • Agencies that serve loan officers, mortgage brokers and lending teams
  • Agencies that also serve realtors and want a matching lender offer
  • Producing loan officers already on GoHighLevel who want their database working
  • Brokers who rely on realtor partner referrals and past-client repeat business
The agency angle

Loan officers already have the most valuable asset: a database of past clients and pre-approved buyers. Sell the snapshot as the system that monetizes it, with rate-watch refinance alerts, annual checkups and same-day referral handling that keeps realtor partners happy. Run the database reactivation in week one, then stay on retainer by managing rate-watch sends, lead ads and monthly reporting on applications and closings.

Suggested resale: setup $997-$1,997 + $297-$997/mo

FAQ

Questions agencies ask

Do I need a GHL account?

Yes. This is a GoHighLevel snapshot, so you need an active GHL agency account to import it and push it into the loan officer's sub-account.

Is the copy compliant?

The copy avoids rate promises, guarantees and specific rates or payments, tells borrowers not to send sensitive documents by text or email, and keeps an equal-housing-aware tone. Every lender has its own rules, so have the loan officer's compliance team approve the messages before launch.

Does it connect to my LOS like Encompass or Arive?

No native LOS integration is included. Most loan officers use Zapier, a webhook or a simple stage update to move contacts through the pipelines and tag them for workflows 19 and 21.

Phone number/A2P?

You'll need a GHL phone number and approved A2P 10DLC registration before texting US borrowers. Financial services campaigns get extra scrutiny, so the setup guide covers Settings > Phone Numbers > Trust Center with sample messages from this snapshot.

What's not included?

Ad spend, ad creative, a website, rate tables or pricing engines, LOS integrations, the GHL subscription, and phone and messaging usage fees are not included. You'll add your own NMLS ID, Equal Housing disclosure, logo and Google review link.

Can I store documents in GHL?

We don't recommend it. The copy points borrowers to your secure portal or LOS for documents and never asks for sensitive information by text or email.

How do realtor partners fit in?

Agents can send clients through the referral form or a co-branded link, the Referring Agent field tracks who sent them, and workflow 13 makes sure every referral gets same-day contact.

Launch your next mortgage client this week

One-time $397. Includes the snapshot, both PDFs, the walkthrough and the mini-course. Or get all 20 niches for $1,997.